July 25, 2008

THE PUMP IS NOT FUNCTIONING

From: Kathleen Butler
Sent: Friday, July 25, 2008 12:39 PM
Subject: Re: 2 Apple Tree Point Lane Abandoned Swimming Pool

FYI: My understanding is that the large volume of water negatively impacted the functioning of the pump and that is why it was off. A larger pump is being installed today.

Kathleen Butler
Director, Burlington Code Enforcement
kbutler@ci.burlington.vt.us
(802) 863-044

__________________________________________________

Update, L. Terhune 5:45 PM.
Brush cut around the pool. A plastic tarp covers the pool. Pump appears to be under the cover. A hose comes out from under the cover and goes into the brush. Pump not running, at least not audibly. Interesting.





MAINTENANCE OF POOL EQUIPMENT, Section 8, Article IV.


RE: possibility that the sump pump is not working automatically, since it was one of the primary expectations of the Board [of Health] when we decided against issuing a health order in July...

When was the decision of the board not to issue the health order based on information that the pool was being drained automatically? The hearing was July 7. The pump was plugged in, July 24, after a week or more of rain. Do we have to monitor this, and call it to your attention when it is not working -- automatically or otherwise? Why no health order to keep it working, automatically, all the time?

Because the Board of Health decided not to issue a health order, it has put the burden on the neighbors to monitor the pump to keep the pool drained. Since that decision not to issue an order, the police have witnessed the undrained pool and unconnected sump pump; the fire department has witnessed it; the neighbors have witnessed it, many other people have witnessed it, and although she does not say so, the CE Director had to have witnessed it if she was there at any time between the decision not to issue an order (July 7), and yesterday (July 24). This is nuts.

The pump appears to be plugged in, but we had very heavy rains last night and I would expect the pump to be active. It is not (I would hear it if it was working). Given the history of this debacle, CE and Board of Health need to confirm that the pump is actually working, that the power is turned on, that the sump pump isn't clogged or otherwise malfunctioning, and you need to check how it is installed and where it is sending the water. The fire department did not like the hook-up, and since there is no health order [which would have put the burden of monitoring and compliance on the property owner], the burden is on the neighbors in a complaint-driven process, and we are asking CE to check the installation and verify that it is in compliance.

Lea

----- Original Message -----
From: "Kathleen Butler"
Sent: Friday, July 25, 2008 7:27 AM
Subject: Re: 2 Apple Tree Point Lane Pool


> Matt Perry visited the site last week and John Ryan has already been to
> the property several times this week. John has been in communication
> with Mr. Niquette. My understanding is that at least as of yesterday
> the pump is connected and working. John is scheduled to revisit the
> site this morning.
>
> Regards,
> Kathleen
>
> Kathleen Butler
> Director, Burlington Code Enforcement
>
kbutler@ci.burlington.vt.us
> (802) 863-0442

July 23, 2008

CITY OFFICIALS NOTIFIED OF VIOLATIONS

----- Original Message -----
Sent: Wednesday, July 23, 2008 3:27 PM
Subject: doors at 2 Appletree Point Lane vacant house not secure

To Those Who May Be Concerned:

Our neighborhood is determined to have the vacant house at 2 Appletree Point Lane secured against neglect, vagrancy, danger (fire, abandoned swimming pool accident), or illegal activity. We are responsible members of the community; we had a safe, secure neighborhood before the present owner took control of the property; and we will not allow neglect by this owner to endanger or blight our area.

We have called the vacant property issues to your attention for over two years.

We have appealed inaction by the Code Enforcement Office, as well as the bogus Vacant Building Permit that Code Enforcement supposedly issued based on an application that is undated, unsigned, incomplete and inaccurate. We further object to a fee waiver, for two years, for which this property does not qualify.

We call the police when doors at the house are open. A family with a young daughter, and a neighbor who was recently widowed, live next to this house. Vagrants have been seen in the area; I talked with a man wandering around outside the house when Wick's still owned the property and explained to him that the neighbors watch the house for Mr. Wick.

We called police this year on June 2, July 18, and again today. Three doors were unsecured: two gave access to the house and one had a jimmied lock -- well, I'm not sure what to call it, but I have attached a photo. Wood chips and a metal prying tool are on the floor, and the door latch is chopped up. The police officer commented that it might have been a locksmith attempting to replace the lock, since no one needs to break a lock to get in this house because other doors are obviously open. (Photos attached)

The officer also commented that the basement is very damp and there is a strong fuel oil smell there. We have reported this to the Fire Department, Deputy Chief Lasker. He referred us to the Fire Marshall, and I spoke with Thomas Middleton in that office. I told him about the smell, and that I thought there had been a recent inspection by the Fire Marshall, at least that is what Code Enforcement Director Butler told the PWC. There was no record of it in the file: 2 Appletree Point Lane, or 0 Appletree Point Lane but Bill Sears was in the office and he said he rode over with Code Enforcement to inspect the property and there was no fuel oil smell. So they are going to check on it.
On July 9 of this year, we heard Code Enforcement Director Butler tell the Public Works Commission that she has been to the property many times, she has seen no code violations and the doors were always secure. That testimony stunned us! PWC needs to swear people in. But here's the discrepancy: Butler enforces the code, she says, like it's been done before (not "as written"). So what we consider violations are based on the code as written, which is different from the code in Butler's head.

What nonsense. Officer Duffy took time out of his busy schedule today to bring back-up and search the house. He told us that there is no evidence of anyone using the house, but it can not be secured the way the doors are now. He said he would report it to Code Enforcement. All this time and effort on the part of our city employees because one property owner thumbs his nose at Municipal Ordinance, with the blessing of the Code Enforcement Director.




I wish to state appreciation for Officer Duffy and his partner, for their cordiality and reassuring manner, and to Lt. Bovat for giving us confidence in Community Policing. They understand our concerns because they face this kind of neglect when it has gotten worse. We don't want vagrancy to get a foothold here, and big WARNING! NEIGHBORHOOD WATCH signs will go up here next week. I also want to express appreciation for Thomas Middleton and Bill Sears in the Fire Marshall's office for their cordial, prompt and thorough attention to the matter of a possible fuel oil leak in the vacant historic building.









July 18, 2008

CITY OFFICIALS NOTIFIED....

----- Original Message -----
Sent: Friday, July 18, 2008 11:59 AM
Subject: correction, update on swimming pool, broken trees not removed

Testimony of Director of Code Enforcement:
Public Works Commission hearing on Ch 17
Part 1
Part 2
~This property has been very well maintained. This particular property and the owner has been fairly easy for us to manage.
~We have responded to every complaint.
~Our paperwork is not always exactly what it should be.
~There was no substantive issue that was ignored.
~ There was no neglect of conditions at the property.
~We treated this property in the way that we treat every vacant property.

REBUTTAL by Appellant:

1. Photos placed in the record by Code Enforcement refer to stagnant water in a pond on the right as one enters Staniford Rd. Extension, aka Appletree Point Lane. The pond is fresh water, fed by springs, and the water flows year round through the Townsend-Lauber Pond, into Appletree Point Stream, and on to Lake Champlain. The surface green shown in the photo is living duckweed.


2. A hanging tree limb above the road is not the result of a recent storm, as stated by Director Butler. It has been there for about a year. Code Enforcement makes several incorrect assumptions like this one. The recent (one month ago) storm damage is in the next photo of the pile of debris next to Dr. Seleen's driveway.




3. Photos of the brush along the road is also land neglected by the property owner. The mowing along the Seleen-Terhune driveway was done by Seleen, and mowing at the end of Staniford Rd. Extension was done by Secker-Walker. The road maintenance was recently done by the neighbors. The owner of 2 Appletree Point Rd has neglected his property and caused blight and unsafe conditions in our neighborhood, and Code Enforcement did not remedy this situation.




4. Currently the abandoned swimming pool at 2 Appletree Point Road does not have an automatic sump pump. All of us who live in this area have automatic sump pumps. If the pool is going to be drained automatically, the sump pump needs to be in the pool, and plugged in, with the power turned on. It is not plugged in. We request that the Board of Health ORDER the property owner to place an automatic sump pump in the pool, in a manner that drains the pool automatically when it rains, which includes placing the pump at the lowest point as well as plugging it in.



5. An orange extension cord for the sump pump is rolled up by a back door that appears to be rotted and not secured. If I remember correctly, this door provides direct access to the interior of the house. We will call the police and ask them to check this door, and if it is not secure, we will ask them to check the house. [Police checked the house, door was open, they found no one in the house. They told me they did not go down into the basement, and they did not check the outside bulkhead door to the basement. Police advised that we report the open door to the property owner. We reported it to Code Enforcement.]





6. If we see suspicious activity at the house, or open doors/windows, we are going to call the police, NOT Code Enforcement because this is an issue of public safety and Code Enforcement has proven itself to be incompetent or otherwise unable to protect us from possible harm. (Called police June 2, and July 18.)



7. If there is not a police report of the call on June 2, we want to know why. The police received a phone call, I also went to the police station, and an officer visited the house at least twice to check the doors and found door/s unlocked. If there is no police report, that is very serious. Because we have concern for our safety, in the future we will call the police, NOT Code Enforcement.

8. The broken trees have NOT been cleared away. They can be recycled at the woodchip plant.

9. We are angry with the city for allowing our neighborhood to be blighted like this. We have a good Vacant Property section in our Municipal Code. If the Code had been enforced, if the property owner had been required to get a vacant building permit, including a maintenance plan consistent with the municipal code, a lot of time and taxpayer money could have been saved! A vacant building needs to be maintained regardless of whether the property is for sale, in the permit process, or abandoned.

10. Of course a cooperative, voluntary relationship with the property owner is best, but in this case the property owner caused blight in a neighborhood while having smiling chummy talky meetings with the Code Enforcement Director. 2 years of inaction! Two years with no vacant building permit, and no maintenance plan. Testimony that the Director and her staff were repeatedly at the property during this time, witnessed the neglect, knew very well the state of the property, and still testify that the property owner was in full compliance with the code, THAT does not pass the straight face test! THAT is a very serious problem. They weren't enforcing the code, but were following some phantom code that existed in their mind which is referred to as "the way things were done."

11. Finally, "pattern of malfeasance" IS DIRECTLY RELEVANT to this case because the Director's excuse for not enforcing the code is that it wasn't enforced in the past. The review boards have been telling you this, and residents have been telling you this. Our experience is not unique, and there is a pattern of malfeasance.

12. The vacant building permit application IS in the 28 page appeal packet. You were looking at it, but didn't know what it was -- probably because it is undated, unsigned, incomplete, and incorrect, and that application is the permit! And you did not have the packet to review before the hearing. Now that you have had time to review the material, I request the opportunity to address several issues that were uninformed during the discussion on July 9.

13. I would like the opportunity to address these and other misinformations presented to the Public Works Commission at the next meeting. The commission showed remarkable understanding of the issues, but there was misinformation presented that they would have no way of discovering without testimony of parties involved.

14. I was told by the Code Enforcement Director that, in regard to the swimming pool, the ONLY relevant code was a requirement for a fence. In fact, the pool equipment is required to be maintained. I was told by the Code Enforcement Director that there were no other codes that related to my concerns, when in fact EVERY concern we have is CLEARLY addressed by the code.

15. Repeated references to hundreds of complaints is hyperbolic, and has no place in a fact-finding hearing. Testimony by the property owner that he has been exonerated of all reported violation is not true. The recent order by Code Enforcement, which was issued AFTER we filed the appeal, substantiates the code issues we address in this appeal and orders remediation.

July 03, 2008

Pattern of malfeasance.

Tom,

This is exactly the kind of letter the Mayor's office needs to see. I have complained to CEO's process (or lack thereof) to no avail. I have had written signed complaints go unanswered and unresponded to and CEO seems to treat these with total disregard for the ordinances on the books. If you get Joe and the Mayor's attention and get a meeting I will be glad to participate to show this is not just a Strathmore issue. The CEO complaint process is ludicrous. [Name removed]

In a message dated 6/30/2008 3:12:55 P.M. Eastern Daylight Time, tpapp@comcast.net writes:

Dear Joe;

I am president of the Strathmore Homeowners Association and I have been trying to get a written response from the Code Enforcement Office as to the case #'s and status on two complaints I submitted in person in April 2008 and previously via email.

I would also like to know exactly what the protocol is for appealing an action (or inaction) of the CE office. Who do citizens go to if they are not satisfied? I tried the public works commission (per section 8-8), but Steve Goodkind does not think it's something the PW commission handles. Steve told me that CE reports to Zoning, but Zoning tells me that CE is a direct report to the Mayor. Can you provide clarification in this area?

The essentials of my complaints are condensed as follows.

1) Clearcutting trees without a Z permit
Upstream abutting property lessee (Keystone Development Corp) clear cut approximately 5 acres of land (known as 0 Starr Farm Rd, Flynn Estate South 40, etc.) w/o a Z permit in summer 2006. I am aware that this case is being adjudicated. However, as the E-court ruling currently stands, the trees were cut without a permit and that was determined to be illegal. Where is the notice of violation, the fines, the restoration requirement?

Regardless of the adjudication, I believe protocol entitles me to a WRITTEN RESPONSE from the Code Enforcement Office as to the case # and status of my complaint, the CE decision if one was made, and the reasons for it. I am still awaiting a satisfactory response to my status request.

2) Illegal Dumping
Despite numerous emails and phone calls from Strathmore, DPW and the City Attorney, Keystone failed to erect any effective erosion control devices after they stripped their land of vegetation in October 2006, causing over 500 cuyd of sediment to be dumped into Strathmore's retention ponds and producing illegal discharges thru Strathmore into Lake Champlain. This abnormal sedimentation qualifies as illegal dumping under section 14-6 of the muni codes. Furthermore, the irresponsible action of Keystone caused physical damage to Strathmore's stormwater system that Strathmore had to pay over $16,000 to be cleaned up - ironically, to comply with Stormwater regs. Just because we have retention ponds does not mean that upstream neighbors can be stupid or irresponsible about their use of their land. Where is the protection of our property rights under the law? According to the Zoning website, the City has an obligation to protect the property of its taxpayers.

Still awaiting a written response on this one as well.

Sincerely,

Tom Papp, President
Strathmore Homeowners Association

Code Enforcement needs Investigation of Performance

To the Open Government, Transparency in Government Committee:

From: Lea Terhune

Date: June 29, 2008

Subject: Code Enforcement Process


For the past two years, I have participated in the Code Enforcement process regarding a vacant building and abandoned swimming pool. http://dangerpool.blogspot.com/


The property owners failed to get a vacant property permit until recently, and the situation is currently being reviewed.

In my opinion, the Municipal Code and P&Z Protocol are very good, clear and easy to read for the most part; the investigators seem to be competent and diligent; and the city attorney is available to advise Code Enforcement staff. In my case (AMANDA # 142738 and #167603), the problem was a director who was disrespectful, freely expressed bias before the investigation of a reported violation, seemed to make a determination based on personal factors unrelated to the Municipal Code, accepted an incomplete vacant building permit application, and may have violated the Municipal Code in waiving fees. There is an appeal process to have the situation reviewed by a third party and this is costly in many ways.


The current complaint-driven code enforcement process labels a person who contacts the office as a COMPLAINANT and the reported violation is labeled a COMPLAINT. These labels establish a negative mind-set, because no one likes to be called a complainer, or deal with a complainant who makes complaints. The process feels creepy from the very start.


Resident-respectful mind-set: Assumptions:

· Municipal Code is law that governs community health and safety.

· Lax code enforcement and failure to collect fees and assign penalties erodes respect for the Code and the Code Enforcement Office, and encourages violations.

· Residents exhibit civic responsibility by alerting CE to a possible violation of the Municipal Code.

· Residents' enjoyment of their property is often infringed upon by violations of the Municipal Code.

· Residents deserve respect in all dealings with city government.


Resident-respectful mind-set: Labels

Using respectful, neutral words to describe the action and the resident, like report and person who filed the report, is appropriate for a neutral fact-finding civic process. A resident-friendly, educational and lawful process would work like this:

  • Person reports a problem in person, by phone, via on-line communication, or by filing a written report.
  • CE acknowledges the person's report with reference to applicable section of Municipal Code, and provides information about Code and Protocol.

o If Municipal Code does not apply, the person who filed the report is informed that there is no basis for action and why, and where/how to Appeal if not satisfied.

o If Municipal Code applies, CE investigates, makes a site visit, interviews parties involved, then issues a determination based on the Municipal Code. The person who filed the report receives a clear statement of the investigator's findings, area/s of the Municipal Code that apply, action that will be taken, and the Appeal Process.


In my experience with the Code Enforcement process as it exists today, after notifying CD of a problem, I heard nothing. The problem was not improved or resolved; and when I persisted I was given the run-around or worse. I was given misinformation about the Municipal Code; and I was given no information about how to appeal if I was not satisfied. A Code Enforcement Office that doesn’t enforce the Municipal Code has job performance issues that need to be addressed, and job performance may be the root of many issues residents have raised about Code Enforcement in our city. On the other hand, if the Director is instructed by a superior not to enforce the Code and to waive fees, or to enforce and charge fees selectively, that is a problem of greater magnitude. The Code Enforcement Office needs a transparent evaluation and performance review.


Respectfully submitted,

Lea Terhune